Standard delivery is €5 and all orders above €50 is FREE of charge. We aim to despatch orders within 24hrs, and we use local couriers or standard post for delivery. Goods held in stock at our warehouse will be shipped within 24 hours of receipt of your order, and delivery can be expected within 1-3 working days. Delivery times quoted are estimates only, and ProteinsDepot shall not be liable for any delays caused.
In the event that goods are not delivered/collected, and are subsequently returned to ProteinsDepot, we will credit your account after deducting the delivery cost which ProteinsDepot has incurred and a small handling charge of€5.00.
Sorry but we don't deliver on weekends or Bank Holidays.
If you find your product cheaper anywhere else send us the details and we will gladly refund you the difference* Please note the competing product must be available for sale from the stated location at the time you purchase from ProteinsDepot.ie.
*Excludes promotional items or products on special promotions. You must include proof of purchase with your notification. Products purchased from websites outside of the Republic of Ireland or Northern Ireland is not eligible for the price guarantee offer.
No Hassle Return
At ProteinsDepot we are confident that you will be happy with the products and service we provide. However if you are dissatisfied in any way with the items you receive we offer a no hassle returns policy. Simply email firstname.lastname@example.org providing the reason for your return before sending it back to us unopened/undamaged within 30 days of purchase and we will provide a refund or credit your account for the full value.
- Contact us before return.
- We can only take back apparel if you haven’t removed the original wrapping, or the item is found to be faulty.
- Supplements must be returned with the seal still intact.
- Returned goods are your responsibility until they reach our warehouse, so pack them up securely!
- All goods are inspected upon return.
- We recommend you obtain proof of postage.
- Return address: Proteins Depot, 11 Lissan Road, Cookstown, Co Tyrone, BT80 8EN
Same Day Despatch
We hold large quantities of stock in our own warehouse, and the availability of each item is displayed in the product pages. Because we hold our own stocks we can offer same day despatch, once the order is received prior to 11.00am. We strive for same day despatch! Occasionally we may not have some items in stock, and delivery will be delayed. We will always contact you in such cases to see if you want to wait for the item to come back into stock, or whether you would like a substitute flavour, size, brand, or would prefer a refund.